Delivery Policy

  • Delivery will take place within 2 - 3 working days
  • Delivery between 9 am – 5 pm, Saturday to Thursday
  • Products ordered can be delivered only in Kuwait. We cannot deliver to any other location. All goods must be signed for by an adult aged 18 years or over, on delivery. You must ensure that you give the correct delivery address when printing the invoice that will enable prompt and timely delivery to you and other customers.
Therefore, do ensure that you provide the following information if applicable: 
    • Governorate 
    • Block number 
    • Street number 
    • Building number
    • Floor number
    • House number
    • Contact person 
    • Contact person Number
    • We like to keep you informed of the status and time of your delivery. We will try to contact you before scheduling delivery to provide you information on delivery timings. We use our best efforts to accommodate your preferred delivery timings and date. However, you may note that such timings are for indicative purposes. The actual time of delivery may vary due to various uncontrollable delays that may occur.
    • In case of absence of the customer, delivery is considered complete if any family member or domestic worker domiciling at the same address of the customer signs the invoice/delivery note.